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Research won't start

What each message beside the Start research button means and how to fix it.

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Written by Platform Expo Earth

The Start research button stays disabled until everything it needs is filled in. The message beside the button tells you what's missing:

Message

What to do

Choose where the agent should look.

Pick Our organisation or Ecosystem search

Describe what to research.

Enter at least a few words describing the problem area

Add the organisation website.

Enter your organisation's website

Enter a website address, like www.example.gov.uk

Check the website for typos and spaces

Select at least one domain.

Choose a domain

Select at least one place.

Choose a place

If you see This workspace's research settings could not be loaded, wait a moment and try again. If it keeps happening, message us.

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