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My research results haven't appeared yet

How long research review takes and what to check if results are taking longer.

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Written by Platform Expo Earth

Every research finding is reviewed by the CommonSource team before it reaches your workspace. This typically takes 2–3 working days, and you'll get an email when it's done.

If it's been longer:

  • Open the challenge and check the Research box. No new findings means the review found nothing new to add.

  • For recurring research, check the schedule in Settings → Recurring research. Failing means recent runs failed. Exhausted means seven runs in a row found nothing new, so try a different focus, domain or place.

  • Still stuck? Message us using the chat and tell us which challenge or schedule it is.

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